Terms of service
Terms of Service
Last updated: August 19, 2026
Welcome to Sleeper Build. These Terms of Service govern your use of the Sleeper Build website and your purchase of our products and services.
By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.
1. About Sleeper Build
Sleeper Build provides fresh, high-protein meals and meal plans for customers through our website.
All products listed on our website are subject to availability. We reserve the right to modify, discontinue, or update products, prices, menus, and meal plans at any time.
2. Eligibility
By using this website or placing an order, you confirm that:
-
You are at least 18 years old, or you are using the website with the involvement and consent of a parent or legal guardian.
-
The information you provide is accurate and complete.
-
You have the legal capacity to enter into a purchase agreement.
3. Products and Food Information
We prepare food products for consumption and take reasonable measures to maintain appropriate food safety and hygiene standards.
Product descriptions, photographs, nutritional information, ingredients, and other product information are provided for general information and may be updated from time to time.
Nutritional values may vary slightly due to differences in ingredients, preparation, portioning, and suppliers.
If you have a food allergy, intolerance, dietary restriction, or other concern about an ingredient, please contact us before placing your order.
4. Orders
When you place an order through our website, you are making a request to purchase the selected products.
An order is considered accepted once we confirm the order and begin processing it.
We reserve the right to refuse, cancel, or limit an order where there is a valid reason, including:
-
Product availability issues
-
Incorrect pricing or product information
-
Suspected fraudulent activity
-
Incorrect or incomplete customer information
-
Delivery limitations
-
Other operational or legal reasons
If we cancel an order after payment has been received, any applicable refund will be processed to the original payment method.
5. Pricing and Payment
All prices displayed on our website are in Indian Rupees (₹), unless stated otherwise.
Prices, taxes, delivery charges, and other applicable fees will be displayed during the ordering process where applicable.
Payment must be successfully completed through the payment methods available on our website before an order is processed, unless otherwise agreed by Sleeper Build.
We reserve the right to correct pricing or product information errors. If an order has been placed using an incorrect price, we may cancel the order and provide a refund where applicable.
6. Delivery
We deliver orders only to locations within our available delivery area.
You are responsible for providing an accurate name, mobile number, address, and other delivery information required to complete your order.
Delivery times provided on the website are estimates and may vary due to factors such as traffic, weather, operational conditions, delivery partner availability, or other circumstances beyond our control.
If you provide an incorrect or incomplete delivery address or are unavailable to receive your order, additional delivery arrangements or charges may apply.
7. Cancellation, Returns and Refunds
Because our products are fresh and perishable food items, orders cannot be returned.
Cancellation requests must be made before the order enters preparation. Once preparation has started, cancellation is not available.
If you receive an incorrect, damaged, spilled, or significantly defective order, contact us promptly after delivery. We will review the issue and determine an appropriate resolution.
For complete details, please refer to our Return & Refund Policy.
8. Meal Plans and Subscriptions
Where Sleeper Build offers weekly, bi-weekly, monthly, or other meal plans, the specific terms, duration, number of meals, pricing, delivery schedule, and other conditions applicable to the selected plan will be displayed at the time of purchase.
Meal plans are intended for the customer who placed the order and are subject to the terms displayed for the applicable plan.
9. Promotions and Discounts
From time to time, Sleeper Build may offer discounts, promotional codes, special offers, or other promotional benefits.
Unless specifically stated otherwise:
-
Promotions cannot be exchanged for cash.
-
Promotions cannot be combined with other offers.
-
Each promotion is subject to its stated terms and validity period.
-
We reserve the right to modify or withdraw a promotion where permitted by law.
10. Intellectual Property
All content on the Sleeper Build website, including logos, brand names, text, photographs, graphics, designs, product descriptions, videos, and other materials, belongs to Sleeper Build or its respective licensors.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without prior written permission.
11. Prohibited Use
You agree not to:
-
Use the website for unlawful purposes.
-
Attempt to gain unauthorized access to our website or systems.
-
Interfere with the operation or security of the website.
-
Submit false or misleading information.
-
Use automated systems to scrape or collect website information without permission.
-
Engage in fraudulent or abusive purchasing activity.
-
Upload or transmit malicious software or harmful code.
12. Third-Party Services
Our website may use third-party services such as payment gateways, delivery providers, analytics services, communication platforms, and other service providers.
Your use of third-party services may be subject to their own terms and privacy policies.
Sleeper Build is not responsible for the independent actions, policies, or services of third-party providers.
13. Health and Nutritional Disclaimer
Sleeper Build provides food products and nutritional information for general informational purposes.
Our meals and nutritional information are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
You are responsible for determining whether a particular product is suitable for your dietary requirements, allergies, intolerances, or personal circumstances.
If you have a medical condition or specific dietary requirement, consult an appropriately qualified healthcare professional before making significant changes to your diet.
14. Limitation of Liability
To the extent permitted by applicable law, Sleeper Build will not be liable for indirect, incidental, special, or consequential losses arising from your use of the website or purchase of our products.
Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited under applicable law.
15. Website Availability
We aim to keep our website available and functional, but we do not guarantee uninterrupted or error-free access.
We may temporarily suspend, modify, or discontinue parts of the website for maintenance, updates, security reasons, or other operational requirements.
16. Changes to These Terms
We may update these Terms of Service from time to time.
Any updated version will be published on this page with a revised "Last updated" date.
Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
17. Governing Law
These Terms of Service are governed by the laws of India.
Any dispute arising from your use of the website or purchase of our products will be subject to the jurisdiction of the courts having appropriate jurisdiction in India.
18. Contact Us
If you have questions about these Terms of Service, your order, or our services, please contact Sleeper Build through the contact details provided on our website.
By using the Sleeper Build website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms of Service.